Methodology:
Within this study, consideration has been given to both designer controlled utilities and inherent courseware framework features. The WAI guidelines have been used to develop critieria and a weighting system for scoring.
- Designer Controlled Utilities have been evaluated for accessibility in terms of: Access Support and Information.
 - Inherent Courseware Features have been assessed in terms of: Access Support only.
 - Courseware Components which are critical to the accessibility of the product have been analysed separately.
 
Scoring:
- Accessibility: The sum of the scores for the Access Support, Information, and Courseware Components is reported as a raw Total Accessibility Score.
 - Functionality: When a feature is supported in a product, its accessibility is analysed, and an addition is made to the functionality score for the product.
 - Access Support Functionality Ratio: Because all programs or packages being assessed do not possess the same features, the integrated accessibility score has been related to functionality. The Access Support Functionality Ratio relates accessibility to the overall complexity of the product.
 
Results:
Web Course in a Box 
Accessibility: 154 
Access Support Functionality Ratio: .818 
Strengths
- high Access Support Functionality ratio
 - moderate functionality
 - includes text links
 - missing ALT text on icons
 - help file support is weak
 - no information provided on accessibility
 
Weaknesses
Top Class 
Accessibility: 172 
Access Support Functionality Ratio: .661 
Strengths
- includes ALT text
 - ability to turn frames off
 - moderate functionality
 - help file support is weak
 - no information provided on accessibility
 
Weaknesses
Lotus Learning Space 
Accessibility: 238 
Access Support Functionality Ratio: .604 
Strengths
- highly functional
 - some attention to accessibility
 
Weaknesses
- no ALT text for default images/icons
 - partially framed navigation system
 - no information provided on accessibility in help files
 
Courseware Evaluation 1999 - Summary
Web Knowledge Forum 
Accessibility: 117 
Access Support Functionality Ratio: .558 
Strengths
- uses text links
 - high functionality
 
Weaknesses
- uses tables to format layout of text
 - long lists of links
 - no information provided on accessibility in help files
 - no ALT text (though images not critical)
 
Virtual-U 
Accessibility: 115 
Access Support Functionality Ratio: .556 
Strengths
- ALT text provided on home page
 - some text links provided for navigation
 
Weaknesses
- uses frames for all views
 - uses tables for complex home page layout
 - complex drop-down menus for viewing course components
 - no information provided on accessibility in help files
 
CourseInfo 
Accessibility: 107 
Access Support Functionality Ratio: .349 
Strengths
- highly functional
 
Weaknesses
- no ALT text provided
 - no alternative text links
 - extensive use of frames
 - uses tables to format a columnar layout of text
 - no information provided on accessibility in help files
 
WebCT 
Accessibility: 67 
Access Support Functionality Ratio: .257 
Strengths
- highly functional in terms of creating a broad range of student tools
 - "work arounds" are possible to improve accessibility
 
Weaknesses
- no ALT text for images/icons
 - framed navigation system
 - framed bulletin board system
 - java-based tools
 - no information provided on accessibility in help files
 

